Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Shipments and pickup at the farm

Your pack shipment

Packages are generally dispatched within 3 days after receipt of payment and are shipped via Canada Post. Different shipment options are generally available for your order. If a product is out of stock, but available for order, please note that additional time may be required before shipping.

We can not group two orders placed separately, and shipping charges apply to each of them so be sure to order everything in one command. Your package is shipped at your own risk, but special attention is paid to the packaging.

Boxes dimensions are appropriate and your items are properly protected.

Pick-up your order at the farm

If you wish, you can order your products online and pick them up at the farm. Once the order is confirmed, we will contact you to establish a pick-up date. It is also possible for you to pass during business hours once the order is indicated as Ready.